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DevOps Engineer

About the Role: 

Reporting to the Operations Manager, this role is to manage and co-ordinate processes and activities within Ingenico Thailand. This requires close liaison with the Local Teams, (Development and Operational teams including internal flows and processes) & the Project Manager, ensuring that all processes and flows are documented according to activities and are aligned to Ingenico standards.


Roles and Responsibilities:       

Ensure that Ingenico (Thailand) portfolio of programmes / processes are thoroughly analysed and documented, are delivered effectively and efficiently in line with the business priority.

Programme  Analysis:

  • Analyse functional requirements and collect all requirements and document processes.
  • Establish current operational processes, analyse existing process and recommend improvements to same.
  • Study, review and analyse documents, facts and figures to assist Operations Manager to make correct decisions.
  • You will Lead and support each department to document their procedure for their processes not relying on people.
  • Analyse and recommend optimization on flows and procedures by liaising closely with the Operations Manager.
  • Provide mentoring support on all processes and procedures to key Ingenico operational & software staff.
  • Review daily, weekly and Monthly reports from operations staff before sending to customers/clients, essential part of everyday activity.

Progressive Improvements:

  • Lead with planning and implementation of projects with the Project Manager in an analytical manner.
  • Analyse, design and implement process improvement changes across different departments.
  • Perform gap analysis and define requirements to address the gaps.
  • Analyse potential solutions to ensure future improvements and expansion needs.
  • Maintain appropriate knowledge on various operational functions.
  • Review existing tools of functions and improvise on them to improve performance.
  • Develop work flow analysis to find out the difficulties in reaching goals.
  • Determine critical points and work with Project Manager, initiating steps to overcome it.
  • Review statistics, assessments and case studies and convert them to useable data that serves as companies goals.

Responsibilities for other staff

  • Leadership and mentoring role as part of being objective in your assessments of others in the organisation.
  • Report abnormal or non-cooperative behaviour of staff to Operations Manager.
  • Be clear and precise when communicating with other staff


Skills and Competencies:

  • Bachelor's degree or higher in Computer Science/Information Technology or relevant field
  • Good background and experience on the following technologies:
    • Database knowledge: MSSQL Server 2008/2012, PostgreSQL (For TEM), MySQL
    • Web Server Knowledge: Apache Server that supports PHP
    • Development Coding: PHP language (MIS), Java (TEM), JSON / XML knowledge
    • Docker knowledge
    • Operating System: Windows OS / Server system, Linux Operating system
  • Strong analytical and problem-solving capabilities
  • Good communication skill, execution ability and strong sense of responsibility
  • Innovative and passionate in process optimization, operation and maintenance development
  • Meticulous, good time management and able to work under pressure

Or, know someone who would be a perfect fit? Let them know!

Ingenico (Thailand) Co., Ltd.

10200 Bangkok Directions +662 6408240

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